Collection: Preorders
Customers may request a cancellation of any order within 3 days of purchase if item has not yet shipped and will receive a full refund with no repercussions to your account standing.
All customer requested cancellations of preorder will be logged in your customer account.
Cancellations within the 3-30 day window will incur a 10% cancellation fee and refunds will be made to the original payment method.
Cancellations of a pre-order that occur more than 30 days from the date of order will only be refunded in the form of store credit (but will not incur the 10% cancellation fee)
Customers can request any refund be in the form of store credit to avoid any cancellation fees.